Your Employee Was Rude to Me

Extremely Upset

Category: retail

retailserviceattitude

Opening

I am writing to file a formal complaint about the DEPLORABLE treatment I received from one of your employees.

Body

When I entered your store at 9:47 AM (I noted the time for my records), your employee greeted me with a simple 'Hello.' No smile. No 'Welcome to [STORE NAME], how can I make your day amazing?' Just... 'Hello.' The disrespect continued when I asked a simple question about your return policy and was told to 'check the sign.' THE SIGN? I am a HUMAN BEING who deserves human interaction, not to be directed to a SIGN like some kind of... sign-reader. When I asked for the employee's name for my records, they had the nerve to only give me their first name. As if I can't find out their last name through other means.

Closing Demands

I expect this employee to face consequences and for you to personally ensure this never happens again to ANY customer.

Sign-off

Thoroughly disgusted,

[YOUR NAME]

Pro tip: For maximum effect, print this letter on your finest stationery and mail it via certified mail with return receipt requested. They'll know you mean business.