The WiFi is Too Slow
Significantly BotheredCategory: hotel
hoteltechnologyinternet
Opening
I am writing to express my EXTREME disappointment with the WiFi service at your establishment.
Body
As a paying guest who specifically chose your hotel for its advertised 'high-speed internet,' I expected to be able to check my email without watching the loading wheel spin for what felt like an eternity. I have been a loyal member of your rewards program for [X] years, and this is NOT the level of service I have come to expect.
I was unable to:
- Stream my shows in HD (or even SD, frankly)
- Video call my family to show them the 'wonderful' accommodations
- Post my dinner photos to Instagram in real-time
This is simply unacceptable in [CURRENT YEAR].
Closing Demands
I expect immediate action to rectify this situation, including but not limited to a full refund for my stay and complimentary points added to my account.
Sign-off
Awaiting your prompt response,
[YOUR NAME]